Last Updated: 04-November-2024
AlticorMedia values client satisfaction and strives to deliver services tailored to business needs. This Refund Policy outlines eligibility and conditions for refunds.
1. Refund Policy Overview
- Refunds may be issued for disruptions in service, significant delays in fulfillment, or quality concerns that directly result from AlticorMedia’s actions. Each refund request is reviewed on a case-by-case basis.
2. Eligibility for Refunds
- Campaign and Content Services: Due to the nature of digital marketing, lead generation, and content publishing, refunds are not typically issued once services have commenced. However, if service expectations are not met, contact us within 14 days of the issue.
- Non-Delivery or Major Delays: If AlticorMedia fails to fulfill its service commitments, users may be eligible for a partial or full refund, based on the service impact and circumstances.
3. Requesting a Refund
- To request a refund, please email refund@alticormedia.com with full details, including the nature of the issue. Out team will review and respond within 7 business days.
4. Refund Processing
- Approved refunds will be processed to the original payment method within 10-14 business days. Processing timelines may vary depending on financial institutions.
5. Contact Us
- For questions about this Refund Policy, please contact us at connect@alticormedia.com.